There is an interlock system on the red handle/yellow background switch. (On/Off switch).

A. Turn both the metallic disconnect shaft (attached to a black switch) inside of the enclosure and the red handle/yellow background switch on the front panel to the OFF position. (counterclockwise).
B. Check that the enclosure door lock (Opened/Closed with a coin or large flathead screwdriver) is not interfering.
C. Close the door and press down to fully seal the enclosure before you engage the enclosure door lock. Rotating this Clockwise.
D. Wait 30 seconds while the system powers down. Rotate the red handle/yellow on/off switch clockwise to power on the unit.

Is the Power (Green light) illuminated on the front of the control box?

A. Yes – Proceed to item 3.

B. No – Locate the electrical panel breaker that provides power to the control box to verify it has not tripped. In the event the breaker has tripped; reset the breaker and power on the controller.

C. Verify the problem has been resolved by using the remotes and/or the rotational switch on the control box to rotate the turntable clockwise and counterclockwise.

This represents that there is an active fault on the VFD inside of the controller.

A. Depending on the age of your equipment; you may be able to depress the red fault light on the front of the controller. This will clear the code temporarily and allow you to attempt to rotate the equipment once more.

B. If the problem persist:

1. Check the perimeter (the gap) between the turntable and the finished floor. There may be concrete, debris/leaves stuck in between the turntable and the turntable pit walls. Utilizing a flashlight to shine in between the gap will greatly help looking for anything that may have become stuck.
2. If you see any debris, you can utilize a sawzall blade (or similar method) to remove anything trapped between the turntable and the pit wall. It does not take much to seize the turntable and fault out the system. Something as small as a build up of leaves can cause issues.
3. If your unit does not have a push-button red fault light and the problem persist. Please contact Carousel USA once this step has been reached as we will need your assistance in depressing a few buttons inside of the controller to help identify the issue.

Usually, non-functioning remotes are a result of weak or dead batteries in the remote control itself. A remote with healthy batteries will have an indicator light that is bright green or flashing red (depending on your model of remote). A remote with weak batteries will still have a rapidly blinking green light, however the color will be weak in strength/color or it will have a steady red light once depressed. A dead battery inside of the remote may not provide any indicator light at all. Replace batteries accordingly.